Frequently Asked Questions.
Contact Us
We’re always happy to hear from you 🤎. Whether you have a question about an order, need skincare recommendations, or want to explore partnerships, our team is here to help.
For questions about:
- Orders & deliveries
- Payments & website issues
- Product recommendations & routines
- Returns or exchanges
Email: customersupport@mylabafrica.com
Our customer care team aims to respond within 24–48 business hours.
Wholesale & Partnerships
Interested in:
– Wholesale opportunities
– Stocking our brands
– Brand collaborations, partnerships, or activations
– Corporate or bulk purchases
Kindly fill this form: Click Here
Or email: partnerships@mylabafrica.com
Please include:
– Your brand or company name
– A brief overview of your request
– Your contact information
Press & Media
For press features, media enquiries, interviews, or PR collaborations:
Email: marketing@mylabafrica.com
Visit Our Website
Shop our products: www.mylabafrica.com .
Track your order directly from your account dashboard after purchase.
Follow Us
Stay connected with us for skincare education, launches, and community moments:
Instagram: @mylabafrica
TikTok: @mylabafrica
LinkedIn: @mylabfrica
MY Lab Africa is the authorized distributor of premium Korean skincare brands across Nigeria and West Africa.
Thank you for choosing MY Lab Africa — For people of colour By people of colour
